SB 649 Threatens Cities Rights to Regulate Cell Towers

California Senate Bill 649 is being heard this week in Sacramento.  Please contact your state representatives and make clear your opposition to this terrible bill.

Things have been relatively quiet in Palos Verdes for the past two months as Crown Castle rethinks some of the highly intrusive cell towers they had intended to plop right next to homes.  The sites as proposed were ugly eyesores; virtually guaranteed to detract from neighborhood aesthetics and negatively affect the home values of the nearby residents.

Fortunately, decision makers in both Rancho Palos Verdes and Palos Verdes Estates decided to aggressively assert the city’s right to regulate these sites as allowed under both state and federal law.  Unsurprisingly, the wireless industry doesn’t like this.  They want quick and dirty cookie-cutter sites they can throw up as cheaply as possible.

Cell towers are a multi-billion dollar business and the industry is heavily lobbying Sacramento and Washington to strip municipalities of their right to regulate these sites.  The latest attempt in California is Senate Bill (SB) 649, being heard this week at the state capitol.  SB 649 will override municipal authority to apply common sense local planning review to cell towers.

hall of shame7

An existing dreadful cell tower on a Monero Drive cul-de-sac in RPV, it is only 30 feet from the residence.  This site never should have been approved but it was put in place prior to RPV’s comprehensive wireless facility ordinance.  SB 649 derails the City’s authority to prevent ugly cell towers like this from multiplying throughout the residential neighborhoods.

We need your help to let Sacramento know this unacceptable.  They tried this last year when Assemblyman Mike Gatto attempted to push through a bill stripping cities of the right to regulate ugly and intrusive cell towers.  That bill died in committee after an outcry from concerned residents and the municipalities themselves.  We’ve shown before that the wireless industry can be stopped.

Sacramento needs to again hear from concerned residents.  Also, please urge your city government to contact our local state senators and legislators and voice opposition to SB 649.  In Palos Verdes, our state representatives are:

  • Assembly: Al Muratsuchi, 66th Assembly District, (310) 375-0691   contact (link)
  • State Senate: Ben Allen, 26th Senate District, (310) 318-6994   contact (link)

If you are outside of Palos Verdes, you can find your state representatives here (link).

Giving the Wireless Industry Free Reign in our Cities is a Terrible Idea

We’ve documented the really ugly and highly intrusive cell towers installed before Rancho Palos Verdes implemented its comprehensive wireless facility ordinance (link).  This is what cities can expect with the wireless companies calling the shots.  It isn’t pretty.  Now imagine one of these eyesores in front of your house.

We’ve documented how Crown Castle misrepresented the size and intrusiveness of RPV’s proposed cell towers using misleading photo simulations (link).

We’ve documented how Crown Castle misrepresented the applicable law in wireless facility applications in both RPV and PVE (link).  We also documented how Mobilitie was playing the same games and was formally taken to the woodshed by the state of Minnesota (link).

We’ve documented the misleading technical claims made by the wireless industry to fool municipalities into thinking they can’t deny a proposed cell tower (link).  We’ve also shown how they’ve changed their story when confronted on these claims.

We’ve shown how Crown Castle and the wireless industry used lawsuits and legal threats to intimidate cities.   We documented how they went for broke in 2016’s T-Mobile et al vs. San Francisco and suffered a historic loss before the California Court of Appeals (link).  The court made clear cities maintain the right to regulate these sites despite the wireless industry’s attempts to twist the clear language of state law.

Don’t Let them Change the Law and Handcuff Cities

Now the wireless industry is trying to change state law despite the fact they’ve shown over and over they can’t be trusted to deal openly and fairly with cities.  It’s a terrible idea but it has huge amounts of money behind it.  Our representatives need to hear from the people, please contact Sacramento today and voice your opposition to SB 649.

 

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Palos Verdes Estates Affirms Neighborhood Church Cell Tower Denial

Great news, the PVE City Council unanimously affirmed the Planning Commission’s denial of this highly intrusive site at their Jan 24th meeting.  One Councilman summed it up well when he commented how this site seemed to be a test case of the City’s authority; if the City accepted a cell tower in front of this historic church then seemingly nowhere in the city would be off limits.  (For more on the Neighborhood Church check out this post here.)

neighborhood_church_cell_tower_mock-up

Proposed cell tower mock-up on the grounds in front of Palos Verdes Estates’ historic Neighborhood Church

A resident (who will remain nameless) wryly suggested that in addition to the Neighborhood Church Crown Castle might next propose replacement of Neptune’s trident with one of their cell towers.  This famous fountain in Malaga Cove Center is another local icon so it’s apparently fair game too.  Believe it or not, the fountain is actually located in the Public Right of Way according to the L.A. County Assessor’s Office, so we figured we’d help out with the required photo simulation just in case it’s being considered.

neptune_cell_tower

An omen of things to come?  The 5G future we must all enthusiastically embrace according to those who plan on making a lot of money installing cell towers.

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Crown Castle Appeals Neighborhood Church Cell Tower Denial

You would think that a corporation demanding to place nearly two dozen cell towers in a community might do some research regarding local sensitivities.  Apparently, that’s not considered “value added” activity by Crown Castle.

As we’ve discussed at length, this arrogant, out-of-state corporation decided they were going to place highly intrusive cell towers within our neighborhoods whether we liked it or not.  No one asked them to come here.  They’ve trotted out every trick in the book to bully our community into accepting these cell towers, including false legal claims, misleading site documentation, and highly deceptive engineering analysis. We’ve meticulously documented this garbage and posted on some of it here.

Based on the hard work of many Peninsula residents in exposing these tactics, the Palos Verdes Estates Planning Commission has started to say “no” to Crown Castle’s highly intrusive cell towers.  The first cell tower denial occurred in October after eleven straight cell towers had been approved by the Commission. .It’s not like the City hasn’t given Crown Castle a fair shake.

Denial and Appeal of the Neighborhood Church Cell Tower

This proposed cell tower was just too much.  Crown Castle insisted the cell tower and its large equipment cabinet must be placed directly in front of an iconic local landmark, the Neighborhood Church in Malaga Cove.  Supposedly, no alternate locations preferred by the City were acceptable; Crown Castle simply dismissed them all as “infeasible” without providing a shred of objective evidence.

The Commissioners rightly told Crown Castle they needed to look elsewhere, particularly in light of the flimsy and contradictory evidence Crown Castle submitted to justify the site.  The Commission voted unanimously to deny the cell tower at the October 2016 Planning Commission hearing.

neighborhood_church_cell_tower_location

The Neighborhood Church located on the scenic bluffs of Malaga Cove.  Note beautifully maintained landscaping and absence of power lines or above ground utilities.  Proposed cell tower location is directly in front of the church grounds, plainly visible, and completely unscreened.

neighborhood_church_cell_tower_mock-up

Mock-up of the proposed cell tower and associated equipment cabinet in front of the Neighborhood Church.  Note that the cabinet is missing the required electric meter so the actual installation will be even larger than shown.  Also note the total absence of screening and prominent placement in the scenic landscaping.

Crown Castle’s sense of entitlement apparently knows no bounds.  Rather than accept the will of the community and seek an alternative, Crown Castle is appealing the cell tower denial to the City Council.  The hearing is scheduled for January 24th, and we will provide more details once available.

In a likely attempt to intimidate our community, the appeal was filed by outside legal counsel rather than the familiar Crown Castle employees involved in the deployment to date.  It seems that resistance will not be tolerated.

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Sixteen New Verizon Cell Towers in RPV

It seems that Crown Castle has big plans for our community whether we like it or not.  We’ve discussed in detail the nearly 80 AT&T cell towers Crown Castle is trying to muscle into Palos Verdes neighborhoods.  We’ve now found out they are planning at least 16 new Verizon cell towers in Rancho Palos Verdes (that we know of so far).  As with their highly intrusive AT&T deployment, many are again proposed for residential neighborhoods without regard for community aesthetics or property values.  It looks like we are going to be busy going forward.

A Surprise in the AT&T Resubmissions

Crown Castle has started resubmitting the 26 AT&T cell tower applications that were rejected as incomplete earlier this year.  So far six have been resubmitted, and all six have again been rejected as incomplete since the submitted documentation does not meet the requirements of Rancho Palos Verdes’ comprehensive wireless facility ordinance.  We requested and received copies of the documents for review (they are public records).

RPV’s ordinance wisely requires applicants submit a master plan including all proposed sites for the next two years.  Buried within the documentation was a table that surprisingly also included 16 new cell towers for Verizon.  As far as we know, these have never been publicly announced.  It would appear the city has not been formally notified of these as they are not shown on RPV’s extremely comprehensive cell tower webpage.

In typical Crown Castle fashion, the list didn’t include addresses but only GPS coordinates.  We’ve gotten wise to their tricks and know when they obfuscate like this it’s probably not by accident.  It was simple to plug the coordinates into Google maps and figure out what they are up to.  Yet again, Crown Castle didn’t fail to disappoint.  Here’s the result. (Crown Castle’s full list of proposed sites can be found here)

crown-castle-verizon-cell-tower-map

Crown Castle’s proposed Verizon cell towers plotted out.  Despite the site labels, all sites are in Rancho Palos Verdes.  Note that six sites (PV01, PV02, PV04, PV05, PV06, PV07) are missing from the sequential list.  These are likely in Palos Verdes Estates or Rolling Hills Estates and were omitted from this list submitted to Rancho Palos Verdes.

Thirteen Residential Neighborhood Sites

Of the 16 sites, thirteen are located in the heart of residential neighborhoods.  Many of these are also in underground utility districts.  Here’s a few of the offenders:

Verizon Cell Tower PV 03 Location – 30100 block Via Rivera (West Palos Verdes)

verizon-pv03-cell-tower-location

This is an underground utility district and they appear to have targeted this streetlight based on the GPS coordinates.  It’s right in front of a home with houses directly across the street.  There’s an existing Crown Castle cell tower on a streetlight just 300 feet away.  They’ve also submitted an application for an AT&T cell tower for a streetlight just 9 houses down the street.  Talk about chutzpah!

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Crown Castle’s End Game

The Palos Verdes Estates Planning Commission denied another residential neighborhood cell tower at the November 15th Planning Commission hearing.  This is the second residential neighborhood site the PC has denied, both on unanimous votes.  We could not be prouder of the Commission.

Unlike the city’s advisors, the Commissioners live in our community and will be stuck with these highly intrusive cell towers.  Critically, they no longer believe claims that they must accept these sites.

crown-castle-residential-cell-tower

A tranquil residential neighborhood in Palos Verdes Estates (Chelsea and Yarmouth).  The perfect place to put an intrusive cell tower and equipment cabinet according to Crown Castle.  Fortunately, the Planning Commission said no.  Note there is an existing AT&T macro site only 1400 feet away at Lunada Bay Plaza.

It was a long time in coming, some context is warranted.

What Crown Castle is up to

Crown Castle is attempting to place intrusive cell towers in the heart of every neighborhood in Palos Verdes, nearly 80 sites in all.  Despite all their lofty claims of serving the public, their motivation is economic profit.  As we documented here, their sponsoring wireless carrier (AT&T Mobility) wants to sell very expensive wireless data plans in our community.  To do that, they need more extensive infrastructure.  Crown Castle’s role is to browbeat our community into accepting the cheapest possible deployment that gives AT&T a competitive advantage.

palos-verdes-crown-castle-80-cell-towers

Crown Castle’s plan to put 80 cell towers across the Palos Verdes Peninsula.  Most are located within residential neighborhoods.  Note the close proximity, some sites are only 500 feet apart.

Why Palos Verdes?  To quote Willie Sutton when asked why he robbed banks, “because that’s where the money is”.  Crown Castle isn’t placing these in every neighborhood in Carson, Wilmington, Gardena, or other less affluent communities.  Make no mistake, we’ve been targeted and selected.  AT&T Mobility has staked out Palos Verdes as their turf, Crown Castle is the hired muscle, and we are supposed to roll over and welcome these highly intrusive installations into our neighborhoods. This is the 5G future they insist, there is no stopping it, and we have no choice but to accept it.

No one bothered to ask residents what they thought about all this.  They sorely misjudged our understanding of the law, our technical knowledge, and our resolve.  Not to mention we don’t give a damn about Crown Castle’s profitability, promises they’ve made to AT&T, or their highly questionable business model.  We care about our community.

Crown Castle has trotted out every trick in the book to convince Palos Verdes cities that they had no choice but to approve these sites.  Fortunately Crown Castle’s playbook is superficial, once you understand the game plan it’s much easier to fight them.  It’s doesn’t help their cause that virtually every one of their experts and subcontractors looks to be the lowest bidder who seem to have a really hard time keeping their stories straight.  Their book of tricks is a mile wide but only an inch deep.  Once the spell is broken, the illusion of inevitability falls apart.

Palos Verdes Estates now gets this.  Crown Castle’s plan was to carve the Peninsula up into a big grid and plop highly intrusive cell towers into the middle of each square without regard for neighborhood aesthetics or adjacent home values.  They had City staff buffaloed into believing they couldn’t be stopped. The City’s advisor had a long list of things the city supposedly wasn’t allowed to do but was conspicuously quiet regarding Crown Castle’s behavior.  It was strongly implied the city couldn’t deny sites but could only require adjustments to their appearance.

The entire premise of “significant gap” was to be preemptively surrendered despite the fact it protects the city and its residents  (i.e. “significant gap” means a city can deny a cell tower if it is not required to close a significant gap in service.)  If Crown Castle claimed they didn’t have good enough coverage then that was it, they were entitled to a new cell tower.  There would be no challenge of significant gap, end of story.  Or so we were told.  As we’ve now made plainly clear, that isn’t what the law says.

Thank God the Commissioners live in our community and were willing to listen to us rather than following the word of outside advisors.

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Leveling the Field, Holding the Cell Tower Installers Accountable

This blog has had a huge increase in web traffic over the last month and thanks to all who took a look.  Based on metrics we receive, most of the traffic came from outside Palos Verdes likely from civic groups and even municipalities themselves.  It’s clear there is a real demand for knowledge and it’s no surprise to us.  Knowledge is the key to fighting intrusive cell tower installations.

To be blunt, the wireless industry’s business model counts on uniformed residents and intimidated municipal staff.  Few people want a commercial telecommunications facility near their home, let alone in their front yard.  The industry and its sympathizers count on opposition ignorance to maintain the false impression that there is nothing they can do.  Our first-hand experience has been with Crown Castle, a multi-billion dollar cell tower corporation headquartered out of Texas.  By most accounts it is representative of industry behavior.

The key to protecting your city and your neighborhoods is knowledge.  You fight these tactics by exposing and documenting every discrepancy, every false claim, every exaggeration, and every deception.  Trust us, there is no shortage and this is the stuff that influences municipal decision makers and makes or breaks lawsuits.  We’ve included a sampling of our findings in Palos Verdes below and we really doubt things are any different in other communities.

The long list of “discrepancies”

With that preamble, let’s get to the list.  This isn’t meant to be exhaustive but to give those interested a taste of what we’ve found digging into Crown Castle’s submissions, installations, and tactics on the Palos Verdes Peninsula.  They can’t demand everyone else follow the rules then completely blow them off themselves.

All of this has been meticulously documented; much of it has been submitted to the corresponding municipality.  The rest is available as needed if things get ugly in the future.  Some of it has been discussed on this blog previously and we’ve provided links in places.  Some we are holding close to the chest.  Whether these discrepancies were intentional is really irrelevant, this stuff is damning even if its cause is just plain old incompetence and carelessness.

Site Drawings and Documentation

  • False photo simulations that show proposed installed equipment much smaller than actuality (link)
  • Prominent equipment and cables missing from photo simulations
  • Distorted, not to scale drawings showing proposed equipment too small (link)
  • Distorted drawings that show the existing infrastructure (e.g streetlights) out of proportion thus making the proposed equipment look smaller by comparison (link)
  • Prominent equipment and cables missing from drawings (link)
  • Contradictory drawings, discrepancies between equipment sizes shown on different pages of submitted plans
  • Site plans missing key required elements such as existing and proposed utility routing and adjacent land use

Site Technical Documentation

  • Changing service metrics resulting in a 20 dB drop in “existing” coverage map levels without a corresponding shift in service target levels (RSSI to RSRP) (link)
  • Different “required” service levels in Palos Verdes Estates and Rancho Palos Verdes, PVE is 10 dB higher than RPV without rationale (link)
  • Wildly inconsistent “existing” service coverage maps submitted between Palos Verdes Estates and Rancho Palos Verdes despite both showing the same geographic area (link)
  • Missing known AT&T-owned sites in submitted “existing” network facility maps (link)
  • Missing known AT&T-owned site coverage in “existing” service coverage maps
  • An “existing” coverage map submitted as 1900 MHz service that actually depicts 2100 MHz
  • Cherry-picked worst-case coverage maps from a single frequency band (out of four active bands) misleadingly portrayed as representing “existing” coverage
  • Incorrect antenna orientation shown on proposed facility maps
  • Service coverage maps alleged to depict “proposed” coverage modeled with only one of the two site antennas active (link)
  • Wrong antennas used in RF Emission reports thus reporting inaccurate values

Questionable Legal Claims and Behavior

  • False legal claims that new sites fall under “Section 6409” and thus can’t be denied by the city (link)
  • False claims that a 90 day shot clock applies to brand new sites
  • Misleading statements regarding a municipality’s right to regulate these sites under PUC Section 7901
  • Misleading claims regarding the existence of a “significant gap” based on cherry-picked frequency bands and incomplete coverage maps (link)
  • Underground installation mock-ups using unnecessary intrusive ventilation stacks to make the city-preferred option look unappealing (link) (link)
  • Excessively large and 75% empty ground-mounted cabinets claimed as required after Rancho Palos Verdes rejected pole-mounted equipment (link)
  • Excessively large antennas claimed as required in Rancho Palos Verdes despite using antennas one-third the size in Palos Verdes Estates (link)

Site Approval and Community Engagement Tactics

  • Repeatedly failing to provide residents timely notification for public hearings
  • Construction crews misleading residents when queried as to what they were doing (link)
  • Installations and work performed beyond that authorized by the city
  • Permanent installations constructed as the “mock-up”, then leaving it in place for months longer then required when not immediately approved (link)
  • Underground fiber installed throughout the city before a single antenna installation was approved despite city objections and concerns (link)
  • Failure to provide alleged analysis for alternate locations despite promises to do so (link)
  • Failure to involve AT&T in public hearings or resident meetings despite requests to do so

Issues with Existing Installations

  • Installations on utility poles in violation of CPUC General Order 95 Section 94.4 (safety and reliability regulations) (link)
  • Highly intrusive cable routing and extremely poor workmanship on existing sites (link) (link)
  • Amateurish paint jobs using hardware store spray cans resulting in fading, streaks, uneven coverage, and overspray (link)
  • Existing installations that are far more intrusive than depicted in submitted photo simulations (link) (link)
  • Existing installations that don’t match submitted drawings

Why all this matters

Pretty interesting list, huh?  For those of you still wondering why all this matters we recommend you spend a little time reviewing Verizon vs. Fairfax County (E.D. Virginia, 2015) (available here).  Verizon sued the County after it rejected a cell tower installation under its wireless facility ordinance.  It’s a recent case that’s highly relevant as it discusses LTE technology, a cell tower installer middleman, lousy documentation, and unsubstantiated technical claims.  The court found for Fairfax County on all counts and absolutely shredded Verizon on multiple fronts.  Similar to T-Mobile et al vs. San Francisco, it was a total wipeout.

The court had some really interesting things to say.  First off, the court openly rejected Verizon’s standing in the case as a cell tower installer middleman was the applicant.  The court also questioned the depth of Verizon’s involvement as virtually all the work was done by the middleman with Verizon seemingly out of the loop.  Does this sound familiar?  It sure ought to.  AT&T has been completely absent from the Palos Verdes cell tower project.

Crown Castle repeatedly makes claims allegedly on AT&T’s behalf, yet AT&T itself has been nowhere to be found in this whole fiasco.  This despite the fact the PVE Planning Commission has now twice requested greater AT&T involvement.  The Commission has requested both an AT&T presence at the hearings and in meetings with residents.  Neither has happened.  We don’t blame AT&T as we wouldn’t want to be directly involved with this debacle either.  Unfortunately for them, the Fairfax County decision shows Crown Castle’s failure to engage AT&T could be really problematic.

Next, the court took Verizon to the woodshed for poor documentation, conflicting claims, and a general making-it-up-as-they-went-along approach.  The court outright rejected Verizon’s “expert” claims regarding location requirements and lack of feasible alternatives as lacking substance.  The court praised the citizen group for their detailed records and documentation, and painted a sharp contrast to Verizon’s behavior.   Déjà vu, anyone?

The court also tackled the issue of minimum LTE signal levels.  Verizon’s expert stated under oath that the required LTE signal level for indoor coverage was -95 dBm RSRP, 20 dB (100 times) lower that Crown Castle’s current claim in Palos Verdes Estates.  Despite this, the court still found there wasn’t a significant gap even at these low levels.  (Side note: We now have an AT&T engineering report from another jurisdiction where AT&T states the minimum LTE signal level is -96 dBm RSRP directly contradicting Crown Castle’s “required” signal claims in Palos Verdes on their behalf.  Stay tuned.)

In short, Verizon went in unprepared with sloppy documentation, arbitrary technical claims, and an argument from authority.  They lost because the County and residents had done their homework.

 

Knowledge is power as they say, and in this case it’s certainly true.  The wireless industry counts on you being uninformed and intimidated.  It doesn’t take much digging to bring down the whole house of cards.

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Our Biggest Week Ever

We had one thousand page views over the last week (1006 to be exact), a new record for this site.  There have been 27 views in the last hour it took to compose this post alone.  Thanks to all who took a look and a special thanks those who took the time to contact us.

The reason for our blog

We started this blog back in May without much fanfare.  Our intent was to document our findings regarding Crown Castle’s proposed AT&T small cell deployment in Palos Verdes, California.  As you can see from this photo simulation, Crown Castle’s “small cells” aren’t all that small, particularly if they want to locate it in your front yard.

neighborhood cell tower

Crown Castle photo simulation of a proposed streetlight cell tower site in a residential neighborhood (Via Rivera) in Rancho Palos Verdes.

As we dug into it, we were truly astonished by the quantity of misleading site documentation, highly questionable technical claims, and false legal claims of entitlement.  Even more surprising to us was that these tactics were seemingly accepted, no one questioned it, this was just how the game was played.  It sort of reminded us of when you take your car to the body shop and the guy asks you if need a a real estimate or one for the insurance company (wink, wink).

We find this behavior highly offensive.  Consider that Crown Castle and the others claim an entitlement to place highly intrusive cell towers in residential neighborhoods right next to people’s homes.  No one wants a commercial telecommunication facility right next to their house.  They are ugly, often noisy, and have a significant negative impact on neighboring home values. Would you buy a home with an obvious cell tower several dozen feet away?  For most families their home is their biggest investment.  Yet these good folks are just supposed to suck it up and accept it so that these companies can hit their return on investment targets.

When it happens people feel helpless and with good reason.  It’s a David vs. Goliath situation, as a multi-billion dollar corporation has invaded their quiet little street allegedly justified by a bunch lofty legalese and technical mumbo-jumbo.  Even worse, the governing municipality whose primary obligation is to serve residents, often responds with “there is nothing we can do about it”.  It’s not true of course, but no one in City Hall wants a lawsuit on their watch. City staff may not be consciously thinking about it, but who would they rather have mad at them; a few residents or a sue-happy corporation?

Regarding the technical issues, well these guys are the experts and if they say it then it must be true, right?  Actually, no.  The level of false technical claims we’ve found and documented is truly staggering.  These “errors” could conceivably result from carelessness and incompetence rather than deception, though they do always seem to be to the cell tower applicant’s advantage.  It certainly doesn’t seem to be random.  If it is, these guys should head to Vegas as they’re on a hot streak.

What we aim to accomplish

We first started this blog after finding there was nothing on the internet like it.  The problems we were finding in Palos Verdes were systemic and we had a hard time believing they were isolated to our community.  Our goals were four-fold:

  • Maintain an accessible repository for relevant information and documentation regarding Crown Castle’s AT&T deployment
  • Inform Palos Verdes residents regarding the discrepancies we’ve uncovered, of our municipal rights to regulate these sites, and what residents can do about it
  • Provide a resource for those in other communities who may be in a similar situation
  • Document discrepancies in the event of future legal action

With regards to the last point, we’ve only put up a sampling of what we’ve found as it’s probably best not to show all one’s cards.  But here’s the thing, if a multi-billion dollar corporation is going to demand an entitlement to place a highly intrusive cell site right next to someone’s home, they better make sure every freaking “i” is dotted and “t” is crossed.  As anyone who follows these cases closely knows, this type of carelessness is the stuff that loses lawsuits.  Instead the submitted documentation is laughable.  Let’s just say the level of “carelessness” we’ve found is truly astounding.

Thanks!

Thanks to all that have visited the site.  We got a bunch of new emails via our contact page this week and are working to get back to everyone.  Please bookmark us and check back regularly as we usually put up new posts once a week or so.

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